Communication Messages
Base URL
Get communication messages
Returns active communication message templates for the requested company and language.
GET /v1/core/communication-messages
Query Parameters
companyId: integer ( default :1) master -> masterlist -> listId=1
lang: string (default "en") "en" | "ar"
Response
[
{
"messageId": 8,
"messageEn": "Complaint Follow-Up Fail",
"isActive": true,
"messageText": "Dear Customer, \nWe couldn’t complete complaint ({complaintNumber}) due to no response within 3 days. \nIt has been closed. \nTo resume, please call us at ({contactNumber}). \nYour satisfaction is our goal, Aljabr Trading Co.",
"applicationId": 4,
"applicationName": "Complaint",
"companyId": 1,
"messageTypeId": 2,
"messageTypeName": "Manual",
"communicationChannelId": 1,
"communicationChannel": "SMS"
},
{
"messageId": 9,
"messageEn": "Duplicate Complaint",
"isActive": true,
"messageText": "Dear Customer, \nComplaint ({complaintNumber}) has been closed as there is an active complaint ({activeComplaintNumber}) with the same details. \nYour satisfaction is our goal, Aljabr Trading Co.",
"applicationId": 4,
"applicationName": "Complaint",
"companyId": 1,
"messageTypeId": 2,
"messageTypeName": "Manual",
"communicationChannelId": 1,
"communicationChannel": "SMS"
}
]